Renewal By Andersen Ranks Highest in Customer Satisfaction by J.D. Power with Windows and Patio Doors

Renewal By Andersen Ranks Highest in Customer Satisfaction by J.D. Power with Windows and Patio Doors

July 24, 2015

Replacement window division of Andersen Corporation ranks highest in customer satisfaction study for the first time.

[Milwaukee, WI], (July 15, 2015) — Renewal by Andersen, a division of Andersen Corporation, was ranked highest in customer satisfaction with windows and patio doors for the first time, according to the J.D. Power 2015 Windows and Patio Doors Satisfaction Study* released in June.

“This ranking is an honor for everyone who works at Renewal by Andersen,” said Paul Delahunt, president of Renewal by Andersen. “Ever since joining this company, I’ve been impressed by the dedication and effort that go into ensuring every customer job is done right, but  being ranked highest in customer satisfaction  by J.D. Power is a great achievement for the whole team.”

The study measured satisfaction among customers who purchased windows and/or patio doors within the past 12 months, based on performance in five factors (in alphabetical order): appearance and design features; operational performance and durability; ordering and delivery; price paid for products; services received; and warranty. Satisfaction was measured on a 1,000-point scale by more than 2,400 customers who met the study’s criteria responded.

ABOUT RENEWAL BY ANDERSEN

Renewal by Andersen is the start-to-finish window replacement division of Andersen Corporation. The company offers a replacement process that includes an in-home consultation, custom manufacturing, and installation through one of the largest nationwide networks of window replacement specialists. For a complimentary in-home consultation or to view more information about Renewal by Andersen visit www.renewalbyandersen.com.

ABOUT ANDERSEN CORPORATION

Headquartered in Bayport, Minnesota, Andersen Corporation and its subsidiaries manufacture and market window and door products under the Andersen®, Renewal by Andersen®, Silver Line® and American Craftsman® brands. Andersen was founded in 1903 and employs more than 10,000 people in locations across North America. Andersen is a privately held company. Visit us at andersencorporation.com.

“Andersen” and all other marks where denoted are trademarks of Andersen Corporation and its subsidiaries. ©2015 Andersen Corporation. All rights reserved.

* Renewal by Andersen received the highest numerical score among window and door manufacturers in the proprietary J.D. Power 2015 Windows and Patio Doors Satisfaction StudySM. Study based on responses from 2,442 consumers measuring 14 brands and measures opinions of consumers who purchased new windows or patio doors in the previous 12 months.  Proprietary study results are based on experiences and perceptions of consumers surveyed in January – February 2015. Your experiences may vary.  Visit jdpower.comsafe_image

Hear From Our Customers

Jason and Brett did an awesome job installing our doors. We had separate installers a month earlier for our windows who also did a fantastic job. They were all very professional and cleaned up almost better than the area looked before the installation! Since these were both jobs that took more than one day the installers were great at keeping us informed on the status of where the project was at along the way.

I cant express how happy we are with choosing Andersen for our window installation. Our sales representative was knowledgeable with product and answered any questions we had without hesitation. I did also fill out a survey that was sent in an email, but sadly I failed to personally name the two gentlemen that performed the actual installation. Barrett and Francisco were our guys, and let me tell you, they were outstanding!!! They did Excellent work and were professional as well as efficient and made this a smooth, none evasive process for us. I strongly recommend this company and these installers to anyone in need of windows!!! My husband and I could not be more pleased we chose Andersen for replacing our windows!!!

This was a great crew to work with. Both the original install manager we worked with (Jay) and the install team (Daniel, Mason, Tony, Ethan, and Jose). Everyone was very professional and knowledgable. They answered all my questions and the end result on the house is great. In 3 days they replaced an old bay window with a new bay window, a set of french doors on the patio with a sliding patio door, and our old front door with a new front door and storm door.

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